About us
Payments are the part of government most residents actually touch
Since 2006, Government Window has built an e-payment solution designed to integrate and automate payment processes for agencies while giving residents convenient, secure ways to pay. Today we support a network of over 2,500 government agencies, facilitating every type of e-payment with real-time reconciliation and analytics throughout.
- Years facilitating government payments
- Government agencies served
- Approximately 8 million transactions processed annually.
- Approximately 2.5 billion dollars in payments processed annually.
Our story
Built around how government offices actually work
Government Window started from a simple observation: the systems that hold what a resident owes and the systems that take their money were almost never the same system. Everything painful about government payments follows from that gap — the phone calls, the manual reconciliation, the payments that post twice or not at all.
So we built for the gap rather than around it. Our proven business model, adaptable solutions and strategic partnerships allow us to save agencies time, increase collections, reduce expenses and satisfy residents — with no cost to the agency and no long-term contract.
We are the payment leader in the state of Georgia and growing rapidly throughout the United States. Our platform collects e-payments for all departments with a robust accounting portal, accepts Visa, Mastercard, Discover, American Express and eChecks across web, IVR, POS, mobile and recurring channels, integrates with any back-office management or financial system, and transfers funds to agencies via automatic ACH deposits.
What has not changed since 2006 is the thing customers mention most: when something needs attention, a person answers.
How we operate
Four things we don't compromise on
Agencies first
Every configuration decision starts with how the receiving office actually works — what a clerk reconciles against, what a tax digest requires, what a billing cycle looks like.
Transparent by default
Fees are disclosed before payment. Deposits are gross. Reports carry the identifiers you use. Nothing about the money should require interpretation.
Earn it annually
No long-term contracts means the relationship is renewed by service, not enforced by paperwork.
Answer the phone
Support is in-house and reachable. The measure of a payment partner is what happens on the day something goes wrong.
Timeline
Nineteen years, one focus
- 2006
Founded
Government Window is founded to automate payment processes for government agencies.
- 2014
Property tax at scale
County tax offices adopt the platform for property tax collection, including partners still with us today.
- 2018
Statewide leadership
Government Window becomes the payment leader in the state of Georgia.
- 2021
Cloud-native platform
The platform runs as a fully configurable SaaS solution hosted on Amazon Web Services.
- 2024
100+ integrations
More than 100 solution integrations delivered across case management, billing, tax, permitting and financial systems.
- Today
2,500+ agencies
Serving over 2,500 government agencies nationwide, processing 8 million transactions and $2.5 billion in payments annually.
Coverage
Rooted in Georgia. Operating nationwide.
Government Window is the payment leader in the state of Georgia and serves state, county and municipal customers across the United States — from single-clerk municipal courts to county tax offices processing an entire year of revenue in three weeks.
- Georgia
- Maine
- Tennessee
- Texas
- Iowa
- West Virginia
- Pennsylvania
- North Carolina
- South Carolina
- New York
- Kentucky
- Wisconsin
- Minnesota
- Alabama
- Ohio
- Missouri
- Mississippi
- North Dakota
- Illinois
- Arkansas
- Vermont
- Utah
- Florida
- Idaho
- Oregon
- Louisiana
- Delaware
- California
- Nevada
- Virginia
- New Jersey
- Kansas
- Maryland
Representative states. Ask our team about coverage and references in your state.
Leadership
The team behind the platform
Government Window's leadership team spans payments, government technology, implementation and customer success.
Agencies who put it in their own words
- City of CedartownCedartown, GA
- Stone Mountain Municipal CourtStone Mountain, GA
- Washington Municipal CourtWashington, GA
- Auburn Municipal CourtAuburn, GA
- McDonough Municipal CourtMcDonough, GA
- Washington County Tax CommissionerSandersville, GA
- Villa Rica Police DepartmentVilla Rica, GA
Headquarters
125 Townpark Drive, Suite #150Kennesaw, GA 30144
Talk to us
Payer & agency support 877-575-7233
Corporate 770-852-0000