Technology
A one-stop shop for revenue collection, built to connect
Government Window has developed a comprehensive set of integrated government payment applications. Through partnerships with software providers and a select group of payment processors, we deliver a single platform for all of your revenue collection needs.
Four areas
What IT and audit ask about
Security & compliance
PCI compliant handling of cardholder data, tokenized payment methods, continuous monitoring, and role-based access with audit trails.
Learn moreIntegrations
100+ solution integrations delivered and 40+ third-party systems connected in production across case management, billing, tax, permitting and financial platforms.
Learn moreReliability & hosting
A configurable SaaS solution hosted on Amazon Web Services with 99.9% uptime, unified backup and recovery, and capacity provisioned for seasonal peaks.
Learn moreAccessibility
Resident-facing payment experiences designed against WCAG 2.2 AA — keyboard operable, screen-reader labelled, high contrast, with clear error recovery.
Learn more
Applications & flexibility
Seamless integration with your back-office systems
Government Window supports and integrates with your existing case management or financial system. With more than 40 third-party integrations in production, we know how to make integrations as easy as possible.
Any integration method
We have delivered integrations across web and cloud-based APIs, client-server, hosted, on-premises, SaaS/PaaS/IaaS and mainframe environments.
100% configurable
Business rules, fee schedules, required fields, branding, messages and reporting fields are configuration — which is why implementations take days or weeks.
Standalone option
Where no integration exists, a non-integrated option delivers the same flexibility, security and ease in a standalone solution with full reporting.
An active roadmap
We maintain a roadmap so every customer is running current technology, and new capability is released as a configurable option rather than a fork.
Innovation & technical support
How a customer request becomes a platform feature
We are always striving to improve and innovate. When a customer asks for something that doesn't exist yet, this is the loop it goes through.
- 1 A customer requests innovative or additional capability
- 2 We develop it as a configurable option on the platform
- 3 It is deployed to a demo environment for customer review
- 4 We adjust according to the customer's feedback
- 5 It is released to live production for that customer
- 6 All other customers are notified of the new feature or enhancement
Quick facts
The short version for your security review
SaaS solution hosted on Amazon Web Services 100% configurable — no per-customer forks PCI compliant handling of cardholder data Agency systems never store full card numbers 99.9% uptime Continuous security monitoring and improvement Unified backup, recovery and scaling on AWS Role-based staff privileges with audit trails 40+ third-party systems integrated in production 100+ total solution integrations delivered Automatic ACH deposits to agency accounts Designed against WCAG 2.2 AA
Ready when you are
Bring your security questionnaire
We'll walk your IT and audit stakeholders through hosting, compliance, integration methods and access controls in a single session.
No cost to the agency · No long-term contract · Live in days or weeks