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By department

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Every department, one platform

One portal for the whole jurisdiction

Residents pay everything in one place. Finance reconciles it all in one report.

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Payment channels

  • Online payments Branded, responsive payment portal
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  • In Office payments Walk-up card acceptance
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Agency tools

  • Resident account portal Autopay, eBilling, saved wallets
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  • Integrations 100+ back-office connections

Platform overview

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Channels, portal, reporting and integrations on a single configurable platform.

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What sets us apart

  • Why Government Window No cost, no contract, no surprises
  • Customer success Onboarding, training and adoption
  • Implementation Live in days or weeks
  • Support model In-house, multilingual, US-based

Proof

  • Customer stories Outcomes from real agencies
  • Testimonials In our customers' words
  • Technology & security PCI DSS, AWS, 99.9% uptime
  • Compare vendors How we differ from processors

The difference

No cost to the agency. No long-term contract.

A nominal payer service fee covers the platform — so budget is never the blocker.

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  1. Home
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  3. /Privacy policy

Legal

Privacy policy

How Government Window handles information collected through this website.

Draft for legal review

> This is a structural draft covering the sections a payments company's privacy policy needs. It has not been reviewed by counsel and must be replaced with the approved policy before launch.

Last updated: This draft is undated pending legal review.

Who we are

Government Window LLC provides payment solutions to government agencies. Our registered address is 125 Townpark Drive, Suite #150, Kennesaw, GA 30144. This policy covers information collected through www.governmentwindow.com.

Payments made through an agency's Government Window payment portal are covered by the notices presented within that portal and, where applicable, by the agency's own policies.

Information we collect

  • Information you provide. Name, work email, phone number, agency or organization, role, state and the content of any message you send through a form on this site.
  • Information collected automatically. Standard web server and analytics data such as IP address, browser and device type, referring page, pages viewed and time on page.
  • Cookies and similar technologies. Used for site functionality and, where enabled, analytics and campaign attribution.

How we use information

  • To respond to demo requests, sales enquiries and support questions
  • To provide, maintain and improve this website
  • To understand which content is useful and where visitors get stuck
  • To send information you have requested about our products and services
  • To meet legal, regulatory and contractual obligations

How we share information

We do not sell personal information. We share information with service providers who support this website and our sales and support operations, and where required by law or to protect our legal rights.

Data retention

We retain enquiry information for as long as needed to respond and to maintain a record of the relationship, then delete or anonymize it in line with our retention schedule.

Security

We use administrative, technical and physical safeguards designed to protect information. Payment card data submitted through an agency payment portal is handled inside our PCI compliant payment environment and is never stored by the agency.

Your choices

  • You can opt out of marketing email using the link in any message
  • You can manage cookies through your browser settings
  • You can request access to, correction of or deletion of information you have submitted, subject to applicable law

Children

This website is intended for government professionals and adult residents. We do not knowingly collect personal information from children.

Changes to this policy

We will post any changes on this page and update the effective date above.

Contact us

Questions about this policy can be sent to support@governmentwindow.com or by post to Government Window LLC, 125 Townpark Drive, Suite #150, Kennesaw, GA 30144.

Government Window

Government Window has served government agencies since 2006 and today supports over 2,500 agencies processing 8 million transactions and $2.5 billion in payments annually.

  • Payer & agency support

    877-575-7233·Corporate770-852-0000

  • support@governmentwindow.com
  • 125 Townpark Drive, Suite #150
    Kennesaw, GA 30144

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Solutions

  • Courts & citations
  • Utility billing
  • Property tax
  • Tags & titles
  • Licenses & registrations
  • Permits & inspections
  • Parks & recreation
  • Government eCommerce

Platform

  • Online payments
  • IVR & phone payments
  • In Office payments
  • Mobile & Text2Pay
  • Resident account portal
  • Reporting & reconciliation
  • Notifications & reminders

Why us

  • Why Government Window
  • Customer success
  • Implementation
  • Support model
  • Customer stories
  • Testimonials

Technology

  • Technology overview
  • Security & compliance
  • Integrations
  • Reliability & hosting
  • Accessibility

Company

  • About us
  • Careers
  • Resource center
  • FAQ
  • Support
  • Contact us

© 2026 Government Window LLC. All rights reserved. Serving government agencies since 2006.

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  • Email supportsupport@governmentwindow.com