In office
Replace the cash drawer, not the workflow
Simple, secure card readers for walk-up payments at any counter, gate or field office — posting to the same accounts and appearing in the same reports as every other channel.
At a glance
All major credit and debit cards EMV chip, tap and swipe Same ledger as every other channel No cash handling or nightly count
Capabilities
What In Office payments includes
Easy-to-use readers
Compact terminals that accept chip, contactless and swipe. Staff training takes minutes, not a session.
Posted, not batched later
Counter payments post to the resident's account immediately, so a payer who pays at the window and then checks online sees the same thing.
One reconciliation
In-office revenue appears in the same real-time report and settles in the same ACH deposit as online, IVR and mobile.
Role-based staff privileges
Voids, refunds and reporting access are governed by the privileges assigned to each staff member.
Cash-handling risk removed
Fewer cash transactions means a shorter custody chain, a faster close and a smaller audit finding surface.
Deployable anywhere
Counters, drive-throughs, pool gates, remote tag offices and inspection windows — anywhere the jurisdiction takes payment.
Who uses it
Departments that lean on this channel
Every department can turn it on. These are the ones that get the most out of it.
More platform
Other capabilities
- IVR & phone paymentsToll-free, bilingual, 24/7 — with live operators.
- Mobile & Text2PayPay from a reminder text in two taps.
- Notifications & remindersEmail and SMS at every step that matters.
- Online paymentsA branded payment portal that matches your site.
- Reporting & reconciliationReal-time, audit-ready, every channel in one view.
- Resident account portalSaved bills, saved wallets, autopay and eBilling.