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  • Permits & inspections Building, zoning, right-of-way
  • Parks & recreation Programs, facilities, passes
  • Government eCommerce Any fee, any department

Every department, one platform

One portal for the whole jurisdiction

Residents pay everything in one place. Finance reconciles it all in one report.

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Payment channels

  • Online payments Branded, responsive payment portal
  • IVR & phone payments Toll-free, English & Spanish
  • In Office payments Walk-up card acceptance
  • Mobile & Text2Pay Pay from a text message

Agency tools

  • Resident account portal Autopay, eBilling, saved wallets
  • Reporting & reconciliation Real-time, audit-ready
  • Notifications & reminders Email and SMS at every step
  • Integrations 100+ back-office connections

Platform overview

See how the pieces fit

Channels, portal, reporting and integrations on a single configurable platform.

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What sets us apart

  • Why Government Window No cost, no contract, no surprises
  • Customer success Onboarding, training and adoption
  • Implementation Live in days or weeks
  • Support model In-house, multilingual, US-based

Proof

  • Customer stories Outcomes from real agencies
  • Testimonials In our customers' words
  • Technology & security PCI DSS, AWS, 99.9% uptime
  • Compare vendors How we differ from processors

The difference

No cost to the agency. No long-term contract.

A nominal payer service fee covers the platform — so budget is never the blocker.

See the model
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Learn

  • Resource center Guides, explainers and updates
  • Frequently asked questions Fees, security, integrations
  • Customer stories Case studies by department
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  1. Home
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  3. /Terms of use

Legal

Terms of use

The terms that govern your use of this website.

Draft for legal review

> Structural draft only. Replace with counsel-approved terms before launch.

Acceptance

By accessing www.governmentwindow.com you agree to these terms. If you do not agree, please do not use the site.

Use of the site

This website is provided for informational purposes. You agree not to use it in any way that could damage, disable or impair the site, or interfere with anyone else's use of it.

Payment portals

Individual agency payment portals powered by Government Window are governed by the terms presented within those portals and, where applicable, by the terms of the agency operating them. This website is not a payment portal.

Intellectual property

The content, design, graphics and marks on this site are owned by Government Window LLC or its licensors and may not be reproduced without permission. Agency names are referenced with permission or as factual descriptions of customer relationships and remain the property of their respective owners.

No professional advice

Material on this site, including guides and explainers, is general information rather than legal, financial, accounting, procurement or compliance advice. Consult your own advisors before acting on it.

Third-party links

Links to third-party sites are provided for convenience. We are not responsible for their content or practices.

Disclaimer and limitation of liability

This site is provided "as is" without warranties of any kind to the fullest extent permitted by law. Specific service commitments to customers are set out in the applicable agreement, not on this website.

Changes

We may update these terms; changes take effect when posted on this page.

Governing law

These terms are governed by the laws of the State of Georgia, without regard to its conflict-of-law provisions.

Contact

Questions about these terms can be sent to support@governmentwindow.com.

Government Window

Government Window has served government agencies since 2006 and today supports over 2,500 agencies processing 8 million transactions and $2.5 billion in payments annually.

  • Payer & agency support

    877-575-7233·Corporate770-852-0000

  • support@governmentwindow.com
  • 125 Townpark Drive, Suite #150
    Kennesaw, GA 30144

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Solutions

  • Courts & citations
  • Utility billing
  • Property tax
  • Tags & titles
  • Licenses & registrations
  • Permits & inspections
  • Parks & recreation
  • Government eCommerce

Platform

  • Online payments
  • IVR & phone payments
  • In Office payments
  • Mobile & Text2Pay
  • Resident account portal
  • Reporting & reconciliation
  • Notifications & reminders

Why us

  • Why Government Window
  • Customer success
  • Implementation
  • Support model
  • Customer stories
  • Testimonials

Technology

  • Technology overview
  • Security & compliance
  • Integrations
  • Reliability & hosting
  • Accessibility

Company

  • About us
  • Careers
  • Resource center
  • FAQ
  • Support
  • Contact us

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