Motor vehicle registration & renewals
Move the tag line online
Vehicle registration renewals, title fees, ad valorem and specialty plate payments — accepted online, by phone and at the counter, and posted to your motor vehicle system as they happen.
Reported outcomes
- Renewal instead of an hour in line
- 5 minRenewal instead of an hour in line
- Reconciliation across all channels
- 1Reconciliation across all channels
- Renewal availability
- 24/7Renewal availability
The problem
What motor vehicle offices are actually dealing with
Before the features, the operational reality. If these don't sound familiar, the rest of this page probably isn't for you.
- 01
The lobby line is the whole experience
Renewals are a five-minute transaction that costs residents an hour of their day and your office a full-time window.
- 02
Renewal notices go unread
Paper notices arrive weeks early and get set aside, producing late fees, frustrated residents and avoidable counter traffic.
- 03
State and local fees have to split correctly
A single renewal payment carries state fees, county fees and ad valorem tax that must be distributed and reported separately.
- 04
Counter, phone and web payments reconcile separately
Three channels means three balancing exercises before the drawer closes.
The solution
How Government Window handles tag and title payments
Configured to your business rules, integrated with your system of record, and reconciled the way your office already works.
Renewal lookup by plate, VIN or renewal notice
Residents find their vehicle without a customer number, and the portal shows exactly what's due including ad valorem and any fees.
Text and email renewal reminders
Automated reminders on your schedule with a direct pay link — the single most effective way to shift renewals out of the lobby.
Correct fee distribution, automatically
Each component of the payment is captured separately and reported so state remittances, county fees and tax distributions reconcile without manual splitting.
Counter POS on the same ledger
Residents who do come in are served faster with card readers that post to the same system as every other channel.
Insurance and emissions rule enforcement
Configure the checks your state requires before a renewal can be completed, with clear on-screen guidance when a resident is blocked.
One report, every channel
Web, IVR, POS and mobile payments land in a single real-time report and a single ACH deposit.
Payment channels
Channels motor vehicle offices turn on first
Integrations
Connected to the systems you already run
With 100+ solution integrations delivered and 40+ third-party systems connected in production, most implementations for motor vehicle offices are a configuration rather than a development project.
State motor vehicle systems County tag systems Property tax systems County financial systems
Voice of the customer
In their words
What motor vehicle offices say about running payments on Government Window.
We have been very satisfied since switching to Government Window. The daily emails that I receive make tracking payments very easy — every payment is detailed with all information including ticket numbers, court dates, subject names and even the names of the person making a payment. All of this information makes my daily reconciliations much easier. I have also found the website very user friendly when researching older payments.
Questions
Questions we hear most about tag and title payments
No cost to the department No long-term contract Live in days or weeks
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