Delivering optimized results

After months of deliberating about switching to Government Window, I am glad we made the move. Once we decided to go with them, it was a smooth and quick transition. Any issues that have come up since the move, the customer service staff have been responsive and usually the issue is handled within hours. I just wish we had gone with Government Window sooner.

This court has been using Government Window for court and miscellaneous credit card payments for over a year! The customer service is outstanding! The system is very user friendly! Taking payments has become effortless! This makes our court more efficient! Thank you Government Window!

Washington Municipal Court proudly uses Government Window for our online citation payments. We are very pleased with the ease at which defendants may make their payments online and the timeliness of the reports that we receive showing confirmation of payments. I have been extremely satisfied with the support team and follow ups that I receive on any issues or questions that I have. GW is great to work with!!! Keep up the good work!!

I would say that based on the fact that I am getting less calls in a day, that your IVR and online site has cut down on my workload a great deal. Plus the more that pay before court means the less I see in court.

Government Window has made the processing of credit and debit cards simple. We no longer have to engage in collecting and retaining fees to cover processing of these cards. Gone are the days of paying the processing bill at various rates for various cards. The automated functions available to our customers through the internet and GW's IVR System have decreased the workload put on our limited staff.

Government Window has been so easy to work with. From getting our property tax collection page set up to any day to day interactions that might be required. The customer service team is just an email away. Washington County Tax Commissioner Office has been with Government Window since 2014. The number of my online property payments continue to grow each year. The convenience far outweighs the small percentage charge. Thanks for providing outstanding service!

We have been very satisfied since switching to Government Window. The daily emails that I receive make tracking payments very easy — every payment is detailed with all information including ticket numbers, court dates, subject names and even the names of the person making a payment. All of this information makes my daily reconciliations much easier. I have also found the website very user friendly when researching older payments.