Real, personal & mobile home tax
Handle tax season without hiring tax season staff
A property tax payment portal built for the December spike: parcel lookup, multi-parcel checkout, escrow-friendly receipts and reconciliation your tax commissioner's office can close the same day.
Reported outcomes
- Platform uptime through peak season
- 99.9%Platform uptime through peak season
- Reconciliation and deposit detail
- Same dayReconciliation and deposit detail
- Checkout in a single transaction
- Multi-parcelCheckout in a single transaction
The problem
What tax offices are actually dealing with
Before the features, the operational reality. If these don't sound familiar, the rest of this page probably isn't for you.
- 01
Volume arrives in a three-week window
Most annual tax revenue lands in a handful of days, and the counter, the phone line and the website all peak at once.
- 02
Payers can't find their parcel
Bill numbers change year to year, owners move, and search that only accepts one identifier sends people to the phone.
- 03
Escrow and multi-parcel payers need a different flow
Mortgage companies and property owners with many parcels shouldn't have to check out one parcel at a time.
- 04
Reconciliation can't wait until January
Daily deposits must match the tax digest immediately — distributions to schools, cities and authorities depend on it.
The solution
How Government Window handles property tax payments
Configured to your business rules, integrated with your system of record, and reconciled the way your office already works.
Search by parcel, bill, owner or address
Multiple search paths against your live tax system so payers find the right bill on the first try, including prior-year and supplemental bills where enabled.
Multi-parcel cart
Add several parcels to one checkout and pay in a single transaction with a single receipt — with itemized detail preserved in the reporting file.
eCheck for large payments
High-value tax payments route to eCheck/ACH at a flat fee, so payers aren't discouraged by a percentage-based card fee.
Peak-ready infrastructure
The platform runs on AWS with capacity provisioned for seasonal spikes, so December 20 performs like an ordinary Tuesday.
Same-day reconciliation and distribution detail
Real-time reporting with the fields your digest requires, exportable to your financial system for distribution to taxing authorities.
Interest, penalty and installment rules
Configure statutory interest, penalty accrual dates and installment schedules so the portal calculates exactly what your office would.
Payment channels
Channels tax offices turn on first
Integrations
Connected to the systems you already run
With 100+ solution integrations delivered and 40+ third-party systems connected in production, most implementations for tax offices are a configuration rather than a development project.
Tax billing and digest systems CAMA systems County financial systems Escrow file exchange
Voice of the customer
In their words
What tax offices say about running payments on Government Window.
Government Window has been so easy to work with. From getting our property tax collection page set up to any day to day interactions that might be required. The customer service team is just an email away. Washington County Tax Commissioner Office has been with Government Window since 2014. The number of my online property payments continue to grow each year. The convenience far outweighs the small percentage charge. Thanks for providing outstanding service!
Questions
Questions we hear most about property tax payments
No cost to the department No long-term contract Live in days or weeks
Related resources
- ChecklistFive ways to cut payment calls to your officePayment questions are the single largest category of avoidable inbound calls in most agencies. Here is what actually moves the number.
- ArticleWhat agencies get wrong about payment reconciliationReconciliation problems are almost never math problems. They are data problems — and they are solvable at configuration time.
- GuideDriving digital payment adoption in your jurisdictionLaunching a payment portal is not a project — the adoption program that follows it is. A twelve-month plan.
- ChecklistPreparing your payment channels for property tax seasonA pre-season checklist for tax commissioners and collectors, sequenced by how many weeks are left before bills drop.
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