Mobile
Meet residents where they already are
Text and email reminders with a direct pay link, a payment experience built mobile-first, and Text2Pay flows that turn a notification into a completed transaction.
At a glance
SMS and email reminders with pay links Mobile-first checkout, not a shrunken desktop page Tablet-friendly for field staff Opt-in managed by the resident
Capabilities
What Mobile & Text2Pay includes
Reminders that convert
Scheduled SMS and email reminders before due date, at due date and before penalty — each carrying a direct link to that specific balance.
Two-tap checkout
The link opens straight to the amount due. Saved payment methods make repeat payments a single confirmation.
Balance and due-date lookup
Residents check what they owe and when it's due from a phone without calling the office.
Field and tablet use
Inspectors, code officers and remote offices can take a payment on a tablet using the same rules and reporting.
Resident-controlled opt-in
Residents choose notification channels and can change or stop them at any time, with preferences stored in the resident portal.
Delivery reporting
See which reminders were delivered and which balances were paid from them, so campaign timing can be tuned.
Who uses it
Departments that lean on this channel
Every department can turn it on. These are the ones that get the most out of it.
More platform
Other capabilities
- IVR & phone paymentsToll-free, bilingual, 24/7 — with live operators.
- In Office paymentsIn-office card acceptance, on the same ledger.
- Notifications & remindersEmail and SMS at every step that matters.
- Online paymentsA branded payment portal that matches your site.
- Reporting & reconciliationReal-time, audit-ready, every channel in one view.
- Resident account portalSaved bills, saved wallets, autopay and eBilling.